Reference
RITZ-0003
Pickup/trip date
18 May 2026
Route
Ritz Carlton > Changi Airport T2
Customer-facing status
Completed trip
Request/change status
Read-only completed trip history.
Customer Folder
Ritz Carlton
Mock customer file. Local/mock only. No payment API, bank API, notification, or Supabase write is used.
Outstanding balance: $800
Customer/company details
- Account type
- Hotel Account
- Payment terms
- Due after completed job unless grouped by hotel billing cycle
- Next follow-up date
- 23 May 2026
Contacts
Concierge
Mock concierge desk
+65 9000 0202
Billing
Mock hotel accounts
billing-ritz@example.test
Outstanding balance
- Outstanding
- $800
- Overdue
- $380
- Paid this month
- $690
- Status
- Partially Paid / Unpaid
Customer Service History / Account Handoff
Read-only staff handoff from this customer folder's visible service history.
3 visible service rows
- Customer/account
- Ritz Carlton
- Upcoming / completed
- 1 upcoming / 2 completed
- Latest safe service
- 18 May 2026 | Ritz Carlton > Changi Airport T2 | Completed trip
- Request/change status
- Read-only completed trip history.
- Next staff action
- Review upcoming trip details and safe request/change status before dispatch handoff.
Read-only handoff. No invoice/payment, document, customer notification, customer record change, or booking change is created here.
Internal staff-only / guarded read
Saved Booking References
Loads safe saved booking references for this customer folder only. No booking write, invoice/PDF/payment action, notification/calendar action, contact detail, pricing fields, driver compensation, parser data, or private notes are returned.
Customer/account
Ritz Carlton
Returned
0 saved booking references
Matched
0 recent admin bookings
Source
Guarded saved-booking read; customer-folder context only.
Load saved booking references for Ritz Carlton from the guarded customer-folder read path.
No saved booking references loaded yet.
Job history snapshot
Read-only staff snapshot from this customer folder's existing booking history.
1 upcoming / 2 completed
Customer/account
Ritz Carlton
Visible history rows
3
Customer context
Recent trips and active bookings
Reference
RITZ-0002
Pickup/trip date
12 May 2026
Route
Changi Airport T1 > Ritz Carlton
Customer-facing status
Completed trip
Request/change status
Read-only completed trip history.
Reference
RITZ-0004
Pickup/trip date
30 May 2026
Route
Ritz Carlton > Marina Bay Cruise Centre
Customer-facing status
Upcoming booking
Request/change status
No request/change/cancellation update shown in this folder sample.
Read-only operational snapshot. No booking, request, change, cancellation, notification, or customer record is created or updated here.
Payment Collection Detail
Mock/read-only only. No payment record, invoice record, statement record, notification, bank record, or Supabase row is created.
This folder only shows this selected customer's mock payment collection detail.
2 active collection due rows.
Customer/company
Ritz Carlton
Fixed invoice prefix
RITZ
Outstanding balance
$800
Overdue balance
$380
Outstanding invoice/reference rows
Paid items remain in history but are not collection due.
Invoice
RITZ-0003
Payment Status
Partially Paid
Balance Due
$380
Due Date
19 May 2026
Follow-up Date
23 May 2026
Partial payment still has balance due
Invoice
RITZ-0004
Payment Status
Unpaid
Balance Due
$420
Due Date
31 May 2026
Follow-up Date
23 May 2026
Completed job + balance due = Outstanding
Invoices
Fixed invoice prefix: RITZ
Running examples: RITZ-0001, RITZ-0002, RITZ-0003
Invoice numbers are unique and must not be reused. Once issued, invoice numbers are immutable. Changing a customer invoice prefix later requires warning/protection because it can make invoice history messy.
| Invoice | Status | Amount | Due date |
|---|---|---|---|
| RITZ-0003 | Partially Paid | $760 | 19 May 2026 |
| RITZ-0002 | Paid | $690 | 14 May 2026 |
| RITZ-0004 | Unpaid | $420 | 31 May 2026 |
All booking history
| Date | Job | Route | Invoice | Payment status | Balance |
|---|---|---|---|---|---|
| 18 May 2026 | CompletedDEP Departure | Ritz Carlton > Changi Airport T2 | RITZ-0003 | Partially Paid | $380 |
| 12 May 2026 | CompletedMNG Arrival | Changi Airport T1 > Ritz Carlton | RITZ-0002 | Paid | $0 |
| 30 May 2026 | UpcomingTRF Transfer | Ritz Carlton > Marina Bay Cruise Centre | RITZ-0004 | Unpaid | $420 |
Upcoming jobs
- RITZ-0004 - 30 May 2026, TRF Transfer
Completed jobs
- RITZ-0003 - 18 May 2026, Partially Paid
- RITZ-0002 - 12 May 2026, Paid
Payment history
- $38019 May 2026 - Manual partial paymentMock reference RITZ-PARTIAL-03
- $69014 May 2026 - Manual card receipt recordMock receipt RITZ-0002
Follow-up notes
- Confirm remaining balance for RITZ-0003.
- Keep paid jobs in history even after they leave outstanding payments.
Documents/receipts later
Hotel vouchers and receipts can be added later after document storage design.
Payment collection rules
- Completed job + balance due = Outstanding
- Due date passed + balance due = Overdue
- Partial payment keeps the remaining balance visible
- Paid booking disappears from outstanding list but remains in customer history
- Monthly account jobs can be grouped later into statements